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    Shipping

    Australian Shipping Costs

    • Your shipping cost depends on your location and value of your order. Our checkout page will provide you with the cost of shipping. If you want to know how much an order will cost to ship proceed to the checkout to see the rates. 
    • We are based on the Sunshine Coast and delivery our parcels with either Australia Post or Aramex. We recommend choosing signature on delivery for those living in apartment buildings to avoid theft! We are not responsible for stolen parcels and they will not be replaced. 
    • We do not offer free shipping. 

    International Shipping Costs

    • International shipping prices vary depending on the value. 
    • All international orders are shipped Air Freight with Tracking

    PLEASE NOTE: Your order maybe require to pay additional Custom and/or VAT charges upon entry into your own country so please check before purchasing.

    More shipping information needed on your product

    If you need to add more shipping instructions to your order, please contact customer service via email at care@luxeycup.com immediately. Please have your order number ready or include it in your email. Please note if your order is returned to sender you will be charged a $20 return shipping fee + additional shipping cost to send resend your parcel.

    To avoid making a mistake with your shipping please ensure you fill out your shipping details correctly.

    Dispatch Location

    Currently we are dispatching from Coolum Beach, Queensland, Australia. 

    Delivery Times

    Please allow up to 5-7 business days for your order to arrive. Metropolitan areas are generally between 3-5 days and rural areas can take up to 10 days. International 10-14 days.

    Shipping Services

    We use Australia Post and Aramex for both our domestic and Australia Post for our  international distribution. 

    Time-sensitive Orders

    Please select Express for any time sensitive orders. We are not responsible for order arriving late or not in time for an event. 

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