"Congratulations for winning another Luxey Cup!" Sticker

Luxey mouthpieces are open for easy sipping, but the patented seal between the lid and glass is 100% leak-proof. That means no spills, no drips—just a snug, secure fit every time.

All Luxey Cups are dishwasher-safe for effortless cleaning. The glass won’t stain or trap odours, keeping your drinks fresh. Plus, the groove-free silicone means no hidden milk residue—just a quick, easy clean every time!

Luxey's are made from Borosilicate Glass, Medical Food-Grade Silicone, and 304 Stainless Steel—never plastic, never lead. Our glass is lightweight yet durable, resisting stains and odors for a pure drinking experience. The premium silicone and stainless steel ensure a safe, eco-friendly, and long-lasting cup you can trust.

All Luxey Cups are 70mm wide—just like standard car cup holders. Designed to fit seamlessly, we’ve yet to meet a car that can’t handle a Luxey!

Dispatch Time
Orders ship within 2-5 business days (excluding transit time). This is an estimate and varies based on order volume. Need a more accurate timeframe? Email us, and we’ll check the current processing rate.

Standard Delivery
Free for orders $149+. Arrives 2-7 business days after dispatch (Australia-wide).

Express Delivery
Speeds up transit time with Australia Post. Arrives 1-3 business days after leaving our warehouse.

International Shipping
We ship worldwide! Transit times depend on the destination and season. Watch for email updates to clear any customs duties.

Order Changes & Cancellations

Once your order has been placed, we're unable to make changes, swap colours, change sizes or cancel orders.

Please double-check your order before checking out, as our fulfilment process moves quickly!

Change-of-Mind Returns

We do not accept returns, exchanges or refunds for change of mind, incorrect colour or size selection, or unwanted purchases.

Please choose your Luxey goodies carefully before placing your order.

Damaged or Faulty Products

We want your Luxey to arrive in perfect condition!

If your order arrives damaged, faulty or incorrect, please email care@luxeycup.com with your order number and photos of the issue so we can help make things right.

Where a replacement is appropriate, we'll arrange one at no additional cost.

For most damaged or faulty product claims, we won't require you to return the original item. If a return is necessary, we'll arrange this in accordance with your consumer rights.

Accidental Glass Breakages

While our glass cups are made for everyday use, accidents can happen!

We don't offer complimentary replacements for accidental breakages or damage caused after delivery, unless required by applicable consumer law.

Your Consumer Rights

Nothing in this policy limits or excludes your rights under Australian Consumer Law or other applicable consumer protection laws, including your rights to a refund, repair or replacement where legally required.

Need a hand? 

We're always happy to help at care@luxeycup.com. 💜